We offer your company facilitation and analytical ingenuity

Our target, your goal

Our most natural partners are the departments in charge of the customer journey, risk management, process optimization, data enhancement and business intelligence

Democratization

Build, secure or accelerate their analytical transformation

Adaptation

Assess and improve their existing processes with a non-judgmental external view

Profitability

Maximize their digital investments

Our promises

Address the need to enhance your customer experience and to optimize your processes through data-driven relevancy.

Our 4-module approach

Over the years, we have been identifying with our clients the 4 major milestones structuring successful analytical projects. We have formalized them in the form of the EDUC approach:

01

Explore

Discover the path to first actionable analytics insights, immersed in your teams, your data and your challenges.

WHAT IT LOOKS LIKE

Two to three weeks of immersion with your teams, your data and your challenges. Find the way! Explore the map!

DELIVERABLES
  • Behavioral and data diagnostics
  • A structured and cleansed analytical base
  • Avenues for improvement and usage
  • And based on this, business cases building the bridge between the business stakes and their analytical answer
Discover the path to first actionable analytics insights, immersed in your teams, your data and your challenges.
02

Discover

Describe and segment the indicators, insights and triggers by thematic blocks to move towards an analytical solution.

WHAT IT LOOKS LIKE

Iterative by thematic block of two to four weeks Embark on the path! Know your environment!

DELIVERABLES
  • Activatable analytical knowledge
  • Indicators and segmentations to address the first challenges
  • Recommendations for utilizing this analytical knowledge
  • Test plan
Describe and segment the indicators, insights and triggers by thematic blocks to move towards an analytical solution.
03

Understand

Journey to personas, behavioral predictive scores, measure and fine-tune activation.

WHAT IT LOOKS LIKE

Iterative by thematic block of three to six weeks the trail widens! We understand the destination!

Deliverables
  • Segmentation and behavioral scores
  • Predictive indicators and triggers
  • Journey and experience customization (360 view)
  • Feedback loop and self-learning if necessary
Journey to personas, behavioral predictive scores, measure and fine-tune activation
04

Cultivate

Cross the finish line by automating and generalizing the first use case and iteratively building a 360 view.

WHAT IT LOOKS LIKE

At this moment of our collaboration, we are entering into a continuous process of enrichment with a reusable toolbox tailored to each of your needs

DELIVERABLES
  • A relevant business case definition’s methodology
  • Customer knowledge that becomes richer every day (why not in the cloud?)
  • An analytical framework embedded in your systems
  • Continuously assessed performance
Cross the finish line by automating and generalizing the first use case and iteratively building a 360 view